Important Questions answers for Employer’s DSC /e-Sign in Lockdown Period. Employer’s DSC /e-Sign in Knockdown Period

Q.1: Why is it necessary to have DSC/e-Sign?
Ans. Many important tasks like KYC attestation, transfer claim attestation, etc are done online by the authorized persons of the employer using their digital signatures or Aadhaar based e-Sign on the EPFO portal. This ensures seamless online service to members.
Q.2: What role does EPFO play in the use of DSC/e-Sign?
Ans. For using DSC/e-Sign, one-time approval from Regional Offices of EPFO is required. The employers are required to send a one-time registration request to regional offices for approval, duly signed by the employer.
Q3. How can I send the request letter to the concerned Regional Office for registration of DSC or e-Sign in the lockdown period?
Ans. Keeping in view the overall situation, EPFO has decided to accept such requests through mail also. An employer can send the scanned copy of the duly signed request letter to the concerned Regional Office through the mail. You can send the request letter to the official mail id of the concerned Regional Office. E-Mail Id of the Regional Office is available at EPFO official website. A direct link is given below: https://www.epfindia.gov.in/site_en/Contact_us.php
Q4. What to do if a physical DSC dongle is not available with an authorized signatory?
Ans. Such establishments whose authorized officers have approved digital signature but are not able to locate the dongle can log in to the employer portal and register their e-sigh through the link for registration of already registered authorized signatories. If their name against the approved digital signature is the same as that in
their Aadhaar, the registration of e-Sign will not require any further approval. Other authorized signatory can register their e-Sign and send the request letter approved by the employer and seek approval of the concerned EPFO office.
Q5. How can I register the e-Sign of the authorized signatory? Employer’s DSC /e-Sign in Knockdown Period
Ans. The employer has to provide the virtual id and basic details (Name, DOB, and Gender) of the authorized signatory. The system will verify the basic details from the Aadhaar database. If details match, a request letter for registration of the authorized signatory will be generated. Please mail the duly signed letter to the concerned Regional Office. Following is the brief process flow:
Step 1: Log in to Employer Interface of Unified Portal of EPFO. The link is given below: https://unifiedportal-emp.epfindia.gov.in/epfo/
Step 2: Go to Establishment >> DSC/e-Sign
Step 3: Click on e-Sign
Step 4: Enter Virtual ID and basic details of authorized signatory
Step 5: Click on view DSC/e-Sign registration (Top on the right-hand side)
Step 6: Click on “Generate Request Letter”
Step 7: Mail the request letter to the concerned? Employer’s DSC /e-Sign in Knockdown Period
Once Regional Office approved the request, the authorized signatory can use the e-Sign for various tasks like KYC attestation, transfer claim approval, etc.
Q6. How can I generate a virtual id?
Ans. Virtual Id can be generated from the UIDAI website. Following is the direct link for virtual ID generation:
https://resident.uidai.gov.in/vid-generation
Q7. How can I register the digital signature of the authorized signatory?
Ans:Visit “Establishment >> DSC/e-Sign>>Digital Signature Registration” at Employer Interface. Provide the basic details of the authorized signatory. During registration, a physical DSC (dongle) should remain attached to the machine. The system will ask for the password of the DSC. Generate the request letter and mail it to the Regional Office. Once Regional Office approves the request, the authorized signatory can use the DSC for various tasks like KYC attestation, transfer claim approval, etc.
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